Refund policy
Returns and exchanges
Returns and exchanges are accepted within 7 days of delivery, except for the products listed below. Contact us through our Contact page about a return or exchange.
Buyers are responsible for return shipping costs and any loss in value if an item is not returned in its original condition.
Approved refunds are processed within 10 business days after the returned item is received and inspected.
Products that do not accept returns or exchanges
- Drider Matron — Xarinath, 32mm
- Drider Matron — Xarinath, 75mm
- Alchemist Workshop Ruins, 28mm PLA terrain
If you have an issue with an order, please contact us, including for products that do not accept returns or exchanges.